Concierge Crisis Care Management
When mental health or addiction reaches a crisis point, Axiom Intervention and Case Management Services understands that you need rapid, compassionate, and personalized solutions for the crisis. Our approach goes beyond standard crisis response. We offer hands-on, proactive support that bridges the gap between crisis management and clinical care.
Axioms’ interventionist will be the liaison between you and the facility. We will help coordinate communication between the patient, family, and facility, and help resolve any concerns you may have if any should arise.
Going back to their everyday life without the safety of a treatment center could make the patient feel uneasy and nervous. They might be scared that they may return to old patterns or habits. They may want to be monitored because they need the psychological assurance provided by having an accessible accountability and support structure daily. Statistics show, a well-managed transition and reintegration process greatly improve a person’s chances for long-term sobriety.
At AICMS, our commitment to treating every case on an individualized basis encourages some clients to employ our services in their continuum of care administered after inpatient treatment.
What Is Concierge Crisis Care Management?
Concierge Crisis Care Management is a specialized service that coordinates urgent mental health and addiction interventions with case management and treatment placement.
Unlike general emergency services, concierge crisis care is designed for individuals who require a more personalized and thorough approach that takes into account Individual emotional, psychological, medical, and social factors.
Concierge crisis care is ideal for:
- Anyone who needs Immediate on-site or remote crisis intervention
- High-risk individuals who are experiencing self-harm, suicidal ideation, or psychiatric symptoms
- Families who are in conflict due to addiction or unmanaged mental health concerns
- Teens or young adults who have behavioral issues or are struggling with substance abuse
- Clients who need private and discreet support for sensitive behavioral health issues
- Clients and loved ones who need the assistance of skilled clinicians who are trained to navigate complex treatment systems
- 24/7 access to experts in behavioral issues
- Ongoing case management after the crisis, mental health, or addiction crisis has stabilized.
Axioms’ 5 Components Of Concierge Crisis Care Management
Axioms’ concierge crisis care management model is built around five core components, and these include:
These 5 components can be broken down into the following:
Empowerment
Our licensed clinicians and interventionists are trained to safely and compassionately assist and de-escalate mental health and substance abuse crises.
Clinical Assessment
We do a thorough assessment of every individual’s psychiatric, emotional, and medical needs at each crisis. This evaluation will determine the level of care required and propose subsequent recommendations.
Treatment Placement
Working with trusted treatment centers country wide, we secure placement in treatment facilities that meet the client’s profile, preferences, and insurance requirements.
Family Support & Education
Fully aware that a crisis affects more than just the individual, but includes the entire family, we offer resources and coaching to help loved ones set healthy boundaries, respond appropriately, and remain involved throughout the recovery process.
Ongoing Case Management
Our team offers care and support during and after the crisis has been resolved. We remain involved to coordinate continuing care, track the client’s progress, and make necessary adjustments that may be required.
Our commitment to our clients includes:
- Personalized counseling sessions
- Phone or zoom meetings with the clients at least once a week, more times if needed .
- Daily check-in with a phone or text message
- With the written consent of the patient, we keep the families and loved ones who are engaged with Axiom up to date with the patient’s progress and condition.
How To Respond To A Loved One In Crisis
It is often very difficult to know what approach to take when someone close to you is having a mental health or addiction crisis. Here are some tips to guide you while you seek professional help:
- Remain calm – It is important to remain calm. Your calm demeanor will help to regulate theirs. Avoid reacting in anger or panic.
- Listen without judgment – allow the person to talk, don’t judge or try to immediately fix everything.
- Set boundaries – offer support but do not enable destructive behavior. Remember, it is okay to sometimes say no.
- Call for professional help – do not try to handle the crisis on your own. Contact a qualified crisis interventionist and ask them to step into the situation.
- Prioritize safety – if you or the person is in danger, seek emergency service help immediately.
Concierge Crisis Care Management With Axiom Intervention And Case Management Services
A mental health or addiction crisis does not have to end in disaster. With the right support, you can take the first step towards healing and rehabilitation. At Axiom, we offer more than just service; we provide individuals and families structure, guidance, and compassion to help them navigate these difficult situations.
Key features of Axioms’ Crisis Care Management include:
- Rapid response. We act immediately, providing support for families and clients within hours, not days.
- Discretion and privacy – we value confidentiality and ensure that all our services are delivered respectfully and with complete privacy.
- Collaboration – we collaborate with accredited programs across the US to ensure that the treatment is tailored to the individual.
- Trauma-informed care – our diverse clinical team is trained to recognize and respond to trauma. We offer care that is sensitive, empowering, and non-judgmental.
- Holistic approach to care – we see all our clients and their families as unique Individuals and tailor our treatment plan to fit in with their mental, emotional, physical, social, and spiritual dimensions of health.
- We recognize that healing extends beyond the individual. We enable and support families through education, coaching, and role play, empowering them to adequately support both themselves and their loved ones.
If you or a loved one is facing a mental health or addiction crisis, we are here to help. To schedule a confidential consultation, visit our website or call us at 561-698-1177 today.
